I am blown away by the job done for my leaf and acorn pick up. The team came out bright and early and my yard looks amazing. Not only did I have a ton of leaves, but my yard was littered with acorns that were all painstakingly raked up and disposed of.
I wanted to give some GREAT feedback for Stacey, Santos & his team. I was very pleased with Stacey’s quick follow up, answering my thousand questions & making design changes. I really appreciate her expertise, patience & responsiveness!
When it came to the install, I was SO pleased with the work Santos & his team did. I wasn’t there for everything, but I was there when they placed a lot of huge stones & I appreciate the extra time they took to carefully arrange them so they looked just right. Also when I observed his team planting, they took extra care with the plants to loosen the rootball to ensure they were planted properly. I was very impressed by that, as I know it can make a big difference in the health & sustainability of the plant, as it takes root in its new home. They are the best team I’ve ever had!
I’ve worked with other landscapers who didn’t take these extra steps & I felt like I had to watch everything they did so closely to ensure things were planted properly.
Thanks for being the team of people that I can trust will do a great job!
Happy Holidays!
I just wanted to thank you for sending out Emilio for the lighting. He is AMAZING! I’m not sure how long he has been with New Castle, but we’ll buy more of whatever he’s responsible for. He worked with my 16-year-old son to figure out the lighting. My son, if I’m honest, doesn’t really like anyone. He’s not into adults at all. He loved Emilio. Honestly, we had a five-minute conversation about what he and Emilio worked on and how they figured things out. It was great. I haven’t seen the lighting yet but I got a complete explanation of how to adjust everything if we need to and was assured that if I had any questions all I had to do was call. Perfect 10! Curt really liked Chrissy too but I didn’t get to meet her so I can’t gush about her in detail. Thank you, Stacey, for making our home look so good.
Brian, just a quick note to let you know how happy we are with the lawn & landscape team the last three years. There simply is no better, or harder working, lawn maintenance group in the area. Their attention to detail is superb, including the appropriate application of chemicals as needed. Additionally, Tai & her landscape/horticulture team continue to provide us with impeccable spring/summer/fall cleanups & trimming, while creatively designing & planting. We are most impressed by the friendly nature in which each member of the team interacts with us while on the job, always willing to listen to concerns & answer questions. Clearly, you are the best of Berks! Sincerely,
The reason I keep using New Castle Lawn and Landscape services year after year is trust. Their quality is second to none and they always do what they say they’re going to do when they say they’re going to do it. Keep up the great work!
“I just wanted to thank you for all the great service you and your employees give. From prompt phone calls; to free estimates; to a job well done; to great prices; to friendly and professional service of the highest quality. It is greatly appreciated!! I look forward to a long relationship with the company to handle my lawn and garden care, and my awning service.”
“Please extend my thanks & appreciation to the Enhancement crew for the incredible job they did today. I’ve never experienced a crew that worked as hard and flawlessly as they did! Tell them that I came home early so Joe wasn’t able to take a picture of my happy face but trust that I was overjoyed with how beautiful the work was done. I’ll be sure to recommend New Castle to all the neighbors & friends & will call you again next year.”
“Kevin and I wish to express our sincere thanks for transforming our backyard into a gorgeous oasis, you took our plans and ideas and created a breathtaking interpretation of everything we wanted and hoped it could be. The job was completed with great care and expertise and the stunning look is a testament to the work that your company does and should take pride in. Thanks for making everything easy and right!”
New Castle installed our patio awning 6 years ago. It’s beautiful and we love it. Every spring New Castle puts it up for us and in the fall they take it down. The staff are great to work with. I would recommend New Castle to anyone who wants to enhance their patio.
New Castle is a fantastic company. They have provided outstanding service for both our company and home for several years. They are very responsive to your needs and are always coming up with creative and new ideas to fit any budget. We highly recommend New Castle for your landscaping needs!
“I would like to take this opportunity to commend you and your staff for the excellent service that New Castle continues to provide to Angiotech. The facility landscaping is very well groomed. The landscape presents a very positive and professional visual appeal. There is not one week that goes by were I don’t receive a nice compliment regarding the landscape from a visitor. In addition I must express my complete satisfaction with the high level of service that your staff provides. The crews are always very courteous, and their attire and general appearance is professional. They conduct their activities in a very efficient manner that makes the service almost seamless. Please accept my sincere expressions of gratitude and compliments to you and your staff for a job well done.”
“They are the best contractors I’ve ever worked with. From the design/sales phase all the way to project completion, they demonstrated consistent professionalism very rarely seen in the industry. They did the landscaping for my new pool project which involved planting, lighting, boulder work and lawn restoration. They did a great job in everything! Before I began the project, I selected 6 landscapers with good reviews from Angie’s list, and they were by far the best! Even before I signed the contract, the designer, provided me with a detailed drawing and went through several rounds of design modification based on what we wanted. He also took pictures of our yard and generated “landscaped” images of the yard on the computer for us to visualize. He was never pushy. The construction supervisor, Brad, and the landscaping foremen were very accommodating my frequent concerns and design changes on the spot. When I had issues with the pool contractor and the inspector, it was always re-assuring after I talked with them. They found a solution to all the issues. They have set the standard for me to measure all future contractors. I won’t settle for just any contractors again. It’s high time for the industry to realize the need for professionalism and quality of service. I’d enthusiastically recommend New Castle to anyone.”
“Thank you for the fall cleanup of my landscaping and fallen tree yesterday. I’ve been with you folks for about 3 to 4 years and it’s the best cleanup I’ve had in the 10 years I lived there. Not that the other’s were bad but this was a great job and exactly what I was looking for. Thank you very much and have a great holiday season.”
Thank you New Castle for helping the West Wyomissing Chapel with the replacement of a sentimental tree that was a reminder of our pastor’s daughter with a new tree. Brett and his family really appreciate it and were especially touched when they received their gift on New Years Eve of the wooden cross and frame made from the original tree! You guys are awesome thanks again!
The folks at New Castle are incredible to work with! They created and installed a new awning for me two years ago and have faithfully removed and stored it for me each winter and hung it for me in the spring! The staff is always courteous and great to work with!
“New Castle and I have worked together for over ten years. Their extensive knowledge, excellent customer service, and competitive pricing make them a leader in the industry. Whether dealing with emergency clean up after a storm, routine summer landscape maintenance, or major landscape and hardscape improvements, New Castle is a company that I have come to depend on. I would strongly recommend New Castle to anyone looking for landscape services.”
We have been customers for five years and could not be more satisfied with the quality of work and, most of all, the quality of the people. NC handles our turf maintenance, landscape maintenance, landscape plantings, have done masonry work, tree work, have installed a complete patio and sail and have even done turf work on our farm.
Andy and his crew did a fantastic job. We are very satisfied with the work they did.
The check will be in tomorrow’s mail
“Grass came in nicely and I was actually able to mow it for the first time today. The end product is what we had been wanting for years! Thank you both, Phil, Charles and staff for all the hard, dedicated work!”
“Dear Brian and Brad, We had such a wonderful experience with New Castle Landscaping that we felt the need to share our positive project with you both. From start to finish, we could not have asked for better customer service and/or satisfaction. Rick came to our home to look at our backyard and gave us many ideas and suggestions that we had never even thought of prior to his visit. His finished design was detailed and his experience in landscape design was evident throughout our discussions with him. Most importantly, Rick really listened to what our thoughts were throughout the entire design process and took everything we said into consideration. Our patio project was completed by two of your employees, Jeremy and Erik. We were so impressed with their strong work ethic and attention to detail as our patio and water feature were installed. The team was always polite, professional, and obviously they take great pride in their work. Their completed jobs looks amazing and actually exceeded our expectations. We have received numerous compliments and are enjoying our backyard on a daily basis thanks to your team. Thank you to everyone who worked with us on this project and we are definitely looking forward to working with New Castle on our future projects.”
I absolutely love our paver patio that New Castle installed for us a few years ago when we purchased our new house. From design to completion the professionalism and customer service was amazing. They designed the patio to accommodate a hot tub and fire pit with a seating wall. In addition to the patio they designed and installed all the landscaping at our house. After a few years I noticed one of our steps had started to sink. I called Brian at Newcastle to explain what had happened. He told me no problem he would have someone come and look at it. Three days later I came home from work and they had the step removed and fixed and replaced it. I was completely amazed the way they stood behind their work. No follow up phone call necessary, no haggling, they just came out and took care of the problem. I highly recommend Newcastle to all my friends, family, and clients.
“This year marks the third year we have used your lawn maintenance, landscape design and maintenance, and tree services. The dedicated and quality service you have provided in these areas led us to work with you on our new patio project. Wow, what a result! We could not have imagined a better experience from the first design meeting through to the final touches. Brad, Dan, Matt, Charles and Emilio were the greatest people to work with and made a major project totally enjoyable. Everyone I have worked with from all divisions of New Castle has been top notch and a pleasure to work with. From our residential projects to our farm projects, all have been handled professionally and with the desired results. Because of the way you handle your business, I am confident we will maintain a continued strong relationship with your company for years to come.”
Stand up guys and a top notch company! I’ve seen their work many times and I’m always impressed!
“Brian, In reviewing the questions I seriously believe I would give New Castle a 5 in questions 1 – 6. The comment that I would like to add is one that Leslie mentioned to me. In the recent snows we had and the subzero temps. we have had, your company has given us clear and dry parking lots as well as walkways while neighboring communities as well the streets leading into our complex are snow covered, sloppy and slippery. The service and quality New Castle gives is top shelf.
Just wanted to comment on how much we appreciated and valued Phil throughout our entire project. Phil is such an asset to your company~ any business strives to have individuals like Phil working with them. We have had many contractors for various things at our home and never have we had someone who we felt treated the project as if it were his own home as much as Phil did. You know the saying, “no one cares as much as you do”, but with Phil that was not true~ he really cared about what he was doing, his workmanship, our wants and vision, and how things were turning out. Phil never hesitated to make something right if it wasn’t right, or if it wasn’t to his or our liking~ and that is extremely reassuring as the consumer, and built our trust in him. Phil was always open to communicating with us. He included us in the process. We always knew what was going on when Phil was involved b/c he saw the importance of that and made sure it happened. Phil is talented and skilled in what he does and is able to make the customer feel confident in his abilities. He truly embodied the role as supervisor and oversaw every aspect of the project, and everyone that worked on it. Many times throughout the very long project I found myself thinking “If it wasn’t for Phil…” Phil’s professionalism and commitment to the customer, as a representative of New Castle, is excellent! Thank You.
The W. W. Homeowners Association was formed over 20 years ago and New Castle Lawn and Landscape has taken care of our lawns, right from the beginning. Your fair pricing and excellent service has always been consistent. Thank you for all the years of great service and many more to come.
Happy Holidays!!!
“Michelle: Please extend my gratitude to the New Castle Snow removal team for the excellent, excellent job they did here in the Meadows. They have set a high standard for the safety of the residents that I can only wish the Wyomissing Borough and other surrounding municipalities would attempt to achieve. Let them know that I for one, truly appreciate their efforts.” Thank you.
The Board at Valley Green Village thanks you and your NC crew for the excellent snow removal job this winter. This was indeed an extraordinary tough winter with so many snow events and icing. Your rapid and thorough response to the situations can also be termed “extraordinary”. The safety and comfort of our owners/residents is of primary importance. We cannot say enough about the cooperation and help we received from you to accomplish that goal. THANK YOU.
Dear Newcastle Lawn and Landscape,
We had been trying to decide on a landscape company and design since we moved into our home three years ago. During this time we had gotten several reputable consultations and never found a good match with in regards to workmanship, quality and creativity. I was beginning to think we might have to endure the same landscaping forever. Fortunately, in came Newcastle landscaping and Brad Stevenson. He brought the vision to life that we were finally looking to achieve. Brad was exceptional in how he worked with our aesthetic plan and showed us accurate computer images so that we could get a realistic impression about the final result. He was relentless and how he went back-and-forth making alternative suggestions and adjustments never once seeming tired of our requests. I always felt he went the extra mile for us in every step along the way. He was always prompt and so pleasant to work with. He had adhered to a very ambitious installation schedule as well. His team was very professional and worked tirelessly to make certain every rock was placed perfectly and every hedge was properly positioned. All the staff could not do enough for us in satisfying all of our landscape needs. We really feel so well guided during the whole landscaping process. We look forward to another project with Brad and Newcastle landscaping. You will surely not be disappointed in the quality and service provided by everyone in this organization. Thank you for a job very well done!
Thank you.
I am over the moon happy with my entire experience with New Castle. From my first call to the estimate process to the scheduling of my project to the actual work and now the final product, the communication and process could have not been smoother! Working in a customer service field myself, I deal with numerous suppliers and contractors on a daily basis and I can say my experience with New Castle far exceeded my expectations! I will highly recommend New Castle to anyone and everyone!
Brian & Company,
We are so happy with the tree trimming job, and your crew are great workers and so good at what they do. Residents of Bldgs. A & B are so happy with the new look. It’s like someone opened a window for them, and they are getting so much more daylight. GREAT JOB, as always.
The partial cutting today was a good idea, and looks great.
Thanks again,
It has been a pleasure working with you and the entire staff who worked on my landscaping project. No question I would recommend Newcastle to anyone. I was impressed with the professional and accomodating efforts during the planning and implementation of the project. Special kudos to the crew for their efforts during the hot weather. Couldn’t have asked more for a great job! Also, god bless Dan for resolving my low voltage electrical problems. I would still be going crazy trying to figure out what needed to be done. Look forward to working on additional projects with Newcastle in the future. Thanks to one and all!
Very very happy with the crew that did our house this year. Great guys, very courteous, and they worked hard. It is people like that that make me come back to you guys every year for the service. I even gave them each a small tip I was so thankful. Please pass this on to whoever should hear. Thank you
Just wanted to let you know Newcastle did an awesome job! Very pleased with the work! Nice group of guys too…will definitely recommend you to anyone we know who is looking to have landscaping work done.
Thanks
Hi Stacey: I’m very pleased with the work your team did on our yard yesterday. It sure needed some TLC and it looks great. Chrissy had a few things they need to come back for—but it’s a beautiful transition. Thanks so much for your help in getting our yard back in control. It was a pleasure to work with you and your team.
I just wanted to take a minute to let you know how much we like the landscaping….but even more than that, I wanted to be sure to tell someone from your company how great the team was that you sent in to do the work. They were congenial, kind, and very helpful. They did a great job. They are great representatives of your business.
Hi Brad,
What would be included in a fall cleanup?
BTW, your team is doing a great job. all have acted professionally and the property looks very good! That may be why others in the development are now turning to New Castle!
Thanks to your whole team!
Good afternoon, Dan— Just checking in with you the let you know that we are thrilled with the landscape lights and the concrete work. Well, I know I did some gushing already to you about the lighting, but I really can’t say enough. I am at the point now that I just think this is the way it has always been….gorgeous! But I didn’t get back to you about the concrete…other than a few chats. This is beautiful work, and your cut out areas were so clean and not invasive. That’s great work! My epiphany came last Sunday when I mowed our lawn for the first time coming back from vacation and I was able to make a straight path along the sidewalk and the utility pole. I really do not know when I ever was able to do that….at least without the severe risk of wrecking my beloved mower. WoW! So all in all, the jobs you did for us are first class, and I send out a great big thanks to Matt, Emilio and to you of course for updating our landscape with such class and so professionally. Hopefully you can do some more projects for us in the future. We will come back for more and have not hesitated a second to recommend you to all who will listen. Again, we are very appreciative of the fine work you all did for us, and we hope you and your family are having a fun Summer. Stop in for a chunk of watermelon and a chat whenever you are in the neighborhood. It would be our pleasure to see you again. Have a great weekend.
Over the last 20+ years we have had all kinds of landscaping and lawn maintenance work done by New Castle Lawn and Landscaping. The company has always performed their work in an exemplary manner with the highest respect for our property. Our latest project involved using boulders and building up the corner of a downslope on our property adjacent to our house. The job was done beautifully and we are receiving compliments from many of our neighbors. It totally changed the look of that part of our landscaping to a much better look.
Their ideas for hardscaping and other land and lawn improvements is always innovative, well thought out, and completed beyond our expectations.
We have and will continue to recommend them to family and friends without hesitation because we know the job will be done right and on time and at a very fair price.
Brian I just what to thank you for all your hard work in taking care of Savage Hyundai and my house. I have to tell you we have had a lot of companies take care of our landscaping needs and you guys are by far the best. Your team goes out of their way to listen and make sure the job is done right. Thanks and keep up the hard work.
“We were so pleased by your staff. First, Brian C. your up. He was so helpful and friendly. The tree crew was AWESOME! Great work done! Call us in the Spring for us to get a new planted tree. Many thanks!
I just wanted to thank you for sending out Emilio for the lighting. He is AMAZING! I’m not sure how long he has been with New Castle, but we’ll buy more of whatever he’s responsible for. He worked with my 16-year-old son to figure out the lighting. My son, if I’m honest, doesn’t really like anyone. He’s not into adults at all. He loved Emilio. Honestly, we had a five-minute conversation about what he and Emilio worked on and how they figured things out. It was great. I haven’t seen the lighting yet but I got a complete explanation of how to adjust everything if we need to and was assured that if I had any questions all I had to do was call. Perfect 10! Curt really liked Chrissy too but I didn’t get to meet her so I can’t gush about her in detail. Thank you, Stacey, for making our home look so good.
Many thanks to Andy, Matt, Brad, Brian, Bryan, and the crews at Newcastle. Very professional, courteous, and pleasure to work with. A real team effort. We love our new patio and appreciate their efforts bringing our combined ideas to reality. Beautiful work.
I absolutely love my patio! I also have high praise for your regular lawn service and tree services. Great folks at New Castle and great quality!
Great people. Did a terrific job trimming two large maple trees, Great clean up and fairly priced. Work crew guys were friendly thorough and polite. Highly recommend their services. Will definitely use them for landscape work in the future.Enjoyed having them here.
As a contractor, I utilize NCLLI’s tree service quite often. I can depend on their promptness to my specific jobs and attention to detail while operating safely on my the job. The crews always provide a great clean up job to finish things right.
Service with a smile. We have a new awning (earlier this year) from them and it’s perfect. And they do a fantastic job with our landscaping–installing and maintaining. Thanks NCLLI–great job as usual.
Thank you New Castle! Steve and I love our new patio! Everyone from Newcastle was a pleasure to work with. They were professional, polite, and always happy to answer any questions we had. We were home all day watching while the patio was being built, and the construction is top notch. Our little backyard now has the oasis we were hoping for!
We have been dealing with New Castle Lawn and Landscape since they began, and have always been extremely happy with their work. We just had a planting done in front of our house, and they did their usual superior job. We use them for mowing, fertilizing, trimming (shrubs and trees), spring and fall clean-up, and are very happy with the quality and dependability of their work. Bravo, again!!!
I hope all is well. I have to tell you the gentlemen that did our mulching were awesome. Truly awesome. They did a great job with the actual mulching and they were so careful not to make a mess. Curt and I couldn’t stop commenting about how amazing they were. Please let them know we appreciate all their hard work.
We are so happy with our new landscaping! The new patio is amazing! It’s our new favorite spot! I can’t thank you and the fantastic crew that worked on our project enough! Devon and Emilio did such a great job with the hardscaping on the new patio! They both worked so hard and meticulously from start to finish. Phil was on vacation, but came by as soon as he got back to make sure everything went well. He said that he tells the crew to work on each project as if it were their own property, and it was obvious that they take that to heart! Chrissy and the planting crew also did an amazing job! Each area that was newly planted looks awesome! She made sure that everything was prepared, planted, mulched just the way we wanted it. She also made sure that we knew everything we need to do to water and maintain our new beautiful plants and trees, and encouraged us to call or text her with any questions or concerns. Every single person that worked on our project was professional, friendly, clean, and made us feel like they would do everything they could to make sure we were completely satisfied. At the end of each work day, they took the time to thoroughly clean up every area in which they had worked…even the driveway between the house and the woods where they harvested our rocks for the patio wall! So, needless to say, we will continue to call on New Castle for all our landscaping needs, and will highly recommend your company to family and friends without hesitation! Thank you so much! Feel free to stop by for a drink on our awesome new patio!!
